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Source: Asia Pacific Region 2 – Singapore

3 Distinction and 12 Merit Awards were given out at the second 3R Awards for Shopping Malls

Singapore, 24 September 2019 – 15 winners were recognised for their 3R (reduce, reuse and recycle) efforts this year, more than double the number of winners at the last 3R Awards ceremony in 2017, when there were six winners. Three malls were presented the Distinction Award, while another 11 malls and one tenant were presented the Merit Award. The announcement was made by Senior Minister of State for the Environment and Water Resources, Dr Amy Khor, in her Opening Address at the second 3R Awards for Shopping Malls, organised by the National Environment Agency (NEA).

Towards more sustainable waste management at shopping malls

2          Since 2014, operators of large shopping malls have been required to track and submit waste data and waste reduction plans. In 2018, large shopping malls collectively reduced their waste generation by about 10 per cent, from 52kg/m2 in 2014 to 47kg/m2 in 2018. To cap this achievement, a higher proportion of waste was recycled, improving from about 7 per cent in 2014 to about 11 per cent last year. The encouraging trend shows that there has been greater awareness and effort by the malls’ managements to implement the 3Rs at their premises.

3          Under the Zero Waste Masterplan, Singapore aims to reduce the amount of waste sent to Semakau Landfill by 30 per cent by 2030. This will help to extend Semakau Landfill’s lifespan beyond 2035. Notwithstanding, much of the waste being disposed of at shopping malls, such as packaging waste, is either avoidable or recyclable.  There is therefore still a lot of potential to reduce waste

3R Awards for Shopping Malls

4          The 3R Awards for Shopping Malls initiative recognises shopping malls and retail tenants that have made notable contributions to waste minimisation through the implementation of 3R measures at their premises. It also informs consumers of the winners’ efforts to do their part for the environment. By adopting a circular economy approach, the winners are helping to close resource loops, turning trash into treasure and saving material and waste disposal costs.

5          This year, second-time winners 313@somerset and Jem, and first-time participant, Tanglin Mall, were given the Distinction Award. 12 Merit Awards were also handed out.  The winners of the Merit Awards are:

Shopping Malls

  • Compass One
  • Festive Mall at Our Tampines Hub
  • Great World City
  • Hillion Mall
  • Hougang Mall
  • IKEA Alexandra – 2nd time winner
  • IKEA Tampines
  • International Plaza
  • Marina Bay Link Mall
  • Parkway Parade – 2nd time winner
  • Raffles City Shopping Centre

Mall retail tenant

  • Kiehl’s Since 1851 (Singapore) – 2nd time winner

Please refer to Annex A for more details of the achievements of the 15 winners and Annex B for the Awards assessment criteria.

6          In conjunction with the Awards, a 3R Seminar for Shopping Malls was held to promote 3R practices in industry and provide information on waste streams they can target, such as food waste, and packaging waste. The seminar included an exhibition, which showcased innovative 3R solutions that mall operators and their tenants can consider adopting. Please refer to Annex C for more details of the exhibitors.

7          Chief Executive Officer of NEA, Mr Tan Meng Dui, said, “It is encouraging to see that the number of winners of the 3R Awards for Shopping Malls this year has more than doubled. It clearly shows a greater awareness and sensitivity to the issues of waste and sustainability among both our corporates and consumers. It also suggests that businesses are coming round to the idea that they can do well and do good, both at the same time, and shifting towards a circular economy approach does make sense for businesses.” 

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Winners of the 3R Awards for Shopping Malls 2019

1          The 3R Awards for Shopping Malls are presented by the National Environment Agency (NEA) and are held once every two years.

2          The three award categories under the 3R Awards for Shopping Malls are – Distinction and Merit Awards, and the Certificate of Participation. The assessment criteria for selecting the winners is outlined in Annex B.

3          This year, 15 participants received the 3R Award for Shopping Malls for their exemplary efforts in waste minimisation and recycling. Three malls won the Distinction category, and 11 malls and one tenant won the Merit Award.

4          The winners’ notable achievements are listed below (in alphabetical order):



Recipients of 3R Award for Shopping Malls


Distinction Awards



313@somerset recognises the importance of being accountable for what is taken, created and left behind. Waste materials including food waste, metals, plastics, glass containers, paper and cardboard that are generated at the mall are recycled. 3R efforts are also carried out in the office, where brochures, festive wrapping paper and red packets are printed on recycled paper. For greater public awareness, food waste reduction posters are placed at the mall’s lobbies. Posters and fridge magnets on food waste reduction are also placed in the staff pantry.

Since 2011, the mall has been conducting the Green and Gorgeous Fashion Swap annually, where instead of disposing old clothes and accessories, shoppers are able to swap with other participants. In 2019, 4280 garments and 1830 accessories were swapped at the event. The mall also conducts education tours on environmental sustainability for those who are interested in the sustainable features of the mall.



The management at Jem has put in place many waste minimisation initiatives targeted at their tenants, shoppers and staff. To make it easy for tenants to recycle, Jem arranges for recyclables to be collected from them twice a day. Trips to their partner’s paper and plastic sorting plant were also organised for tenants to understand more about Singapore’s waste and recycling industry. Data of the general waste disposed by each tenant is logged daily to facilitate a waste trending study for each tenant and increase awareness of the amount of waste they generate.

The mall’s on-site eco-digester treats food waste which generates non-potable water as a by-product. This translates to less waste being sent for incineration and subsequently, landfilling. Together with their waste management partner, Jem organised a recycling event for shoppers to be a part of Jem’s sustainability and “Go Green” efforts by donating their used clothes, paper and plastics. Shoppers are also encouraged to sort their waste through strategically placed recycling bins within the mall premises.


Tanglin Mall

Tanglin Mall promotes sustainability through active engagement and collaboration with various stakeholders such as tenants, partners and shoppers. For example, the mall organised EcoFest 2019 with EarthFest to encourage zero plastic usage, showcasing eco-friendly products and conducting educational workshops for the public. Together with its tenants, Tanglin mall also organised an Eco Lifestyle Bazaar to encourage and promote awareness on recycling, refusing, reducing, reusing and repurposing. At the event, more than a dozen eco-brands offering a wide variety of sustainable products were sold and public workshops such as painting with eco paint and making terrariums using recycled bottles were conducted.

Tanglin Mall regularly reviews its procurement practices for eco-friendly building products, and operational processes to facilitate recycling. The mall also upcycles festive decorations, encourages the use of reusable bags and reduces waste through the proper maintenance of equipment. Through the implementation of these sustainability measures, Tanglin Mall strives to promote eco-friendly habits amongst its stakeholders.


Merit Awards


Compass One

Compass One is a strong supporter of waste reduction, and runs a series of fringe activities as part of its regular green initiatives. This includes identifying upcycling opportunities, promoting green living, conducting food donation drives, and organising green activities to educate and encourage shoppers to proactively reduce waste. The various atrium events organised included the collection of clothes/fabric, food and e-waste, and encouraging shoppers to bring used items for upcycling workshops.

The mall also worked with a neighbouring school to collect plastic bottles from shoppers to use for the workshops. With its efforts, the mall has significantly reduced its waste disposal by about 15 per cent and increased waste recycling by about 8per cent from 2017 to 2018.

In April 2019, Compass One became the first mall to pledge support for Food Bank Singapore’s food wastage reduction and fight hunger movement. Fresh produce from tenants were collected and distributed to charity organisations. The mall has collection points for shoppers to donate excess non-perishable food items. Several food and beverage tenants also participated in this initiative.


Festive Mall @ Our Tampines Hub

Festive Mall’s retail shops, all food and beverage tenants and supermarket segregate their food waste at source, which are brought to the on-site Eco-Digester Centre. The food waste is converted into by-products that are in turn used by Our Tampines Hub or given back to the community. For example, the organic fertiliser produced from the food waste digester is packaged and distributed for free to residents and visitors every month.

The mall also organised an Eco-Warrior campaign over the September school holidays in 2019 to promote recycling through interactive programmes/activities, partnered with WWF to promote their eco-outreach programme and declared a plastic bag- and container-free day to encourage customers to bring their own reusable bags and containers for their take-away purchases.


Great World City

Great World City promotes sustainability through active engagement and collaboration with various stakeholders such as tenants, partners and shoppers to drive cohesive efforts in waste minimisation and reduction. Initiatives include organising a Zero Waste pop-up event with an upcycling market to showcase eco-friendly products. Shoppers were encouraged to bring their own receptacles to hold the unpackaged goods purchased at the event. The mall also collaborated with NEA to do an exhibition on food waste reduction and climate change.

To reduce the use of hardcopy vouchers, the mall provided the option of electronic shopping vouchers for the mall’s rewards programme – ‘Great V-aap’ – for shoppers and tenants. Great World City strives to promote an eco-friendly environment to better serve the community through the implementations of these sustainability measures.


Hillion Mall

The management at Hillion Mall understands the importance of planning and implementing the 3Rs as significant amounts of waste tend to be produced at commercial buildings. Thus, the mall works closely with its contractors to reduce and recycle waste with a focus on carton boxes, office waste and e-waste. To minimise wastage of consumables after an event, Hillion Mall encourages tenants to redistribute any leftover food to the staff and charitable communities. To encourage the neighbourhood to donate and share the use of umbrellas, Hillion Mall collaborated with the Cashew Constituency office to launch Cashew’s Umbrella Sharing Scheme in 2018. This encouraged a culture of sharing, and enabled shoppers to use the umbrellas during rainy days.

The mall also introduced Hillion$ Rewards, where shoppers who were eligible for gift redemption would receive a voucher with unique QR code. The concierge would simply scan these QR code to catalogue the redemption details for record purposes. With this scheme, the concierge no longer needed to track the campaign gift redemptions manually through paper, thus reducing the use of paper by the mall.


Hougang Mall

Hougang Mall is committed to deliver a robust and efficient waste management system as part of its retail management process. The mall’s key initiatives include regular engagement with tenants and shoppers on the 3Rs, appointment of certified contractors with systematic waste management programmes, use of environmentally-friendly printers and paper, and using the Global Real Estate Sustainability Benchmark (GRESB) for the environmental, social and governance (ESG) of malls. Through GRESB, the mall is able to benchmark its ESG performance data that is helpful for the mall management to determine areas for improvement for the mall. As a result, Hougang Mall saw an increase in operating efficiency and cost savings.

In 2018, the mall organised a Food Extravaganza in an effort to highlight food wastage issues and encourage shoppers’ creativity by using expired and near expiry canned food items to construct 3D sake and sushi structures. Myths of ‘ugly’ produce were debunked and shoppers were able to learn tips on how to reduce food wastage. The mall also partnered the Food Bank Singapore to collect non-perishable food items.


IKEA Alexandra

The Swedish home furnishing retailer inspires and enable millions of customers to live a more sustainable life at home through its range – from recycling bins to reusable shopping bags – and IKEA Singapore stores build sustainability into everyday operations, too.

IKEA Alexandra sends close to 75% per cent of its waste for recycling. The småles kids club rewards young members for bringing in old newspapers – which are provided to customers for packing up fragile products. In the back office, co-workers reuse paper and sort used carboard, plastics, metals and more recycling.

This year, the IKEA Singapore stores eliminated plastic straws from restaurants and, by the end of the year, all remaining disposables – hotdog sleeves, for example – will be replaced with products made from 100% renewable materials such as wood and bamboo.Plastic water bottles will be replaced tetra packs.


IKEA Tampines

IKEA is committed to making a positive impact on people and the planet – and IKEA Tampines is often in the lead among sustainable retailers in Singapore.

The store collects more than 19,000 kilograms of used coffee grounds each year to be converted into soil conditioner for local farms.In total, the store recycles close to 70 per cent of its waste and uses super-sized graphics to call on customers and co-workers to join the effort. IKEA also provides bins for customers’ lightbulbs recycling and run a Bargain Corner to sell returned or damaged goods for reuse.

All food waste in its restaurant operations are weighed and tracked in a Waste Watcher program that motivates co-workers to make adjustments that, last year, cut by 27 per cent the volume of food that went to waste.


International Plaza

As a mixed development consisting of residential apartments, retail shops and offices, International Plaza inevitably produces a large volume of waste daily. In 2017, the Management Council of International Plaza recognised the need to better manage its waste and embarked on a long-term waste reduction programme.

The programme included renovating the bin centre and installing a SLS SmartPac Compactor System with a high compaction force and a recycling programme that included the collection of paper/carton, metal and plastic for recycling. This saw a 20 per cent reduction in the overall waste volume which translated to savings of $14,000 in 2018. Among its efforts is also a “Green Corner” that was created to showcase and educate tenants and the public on Singapore’s green efforts.


Marina Bay Link Mall

Marina Bay Link Mall is committed to conserving the environment by improving its environmental performance. The mall’s Green Building Sustainability Committee uses intelligent waste management and innovative green initiatives in collaboration with its tenants to reduce the amount of waste disposed of for incineration. For example, recycling is promoted to tenants through channels like the “Recycling of Light Tubes” programme. Used light tubes scheduled for quarterly collection are collected from tenants for recycling by the mall’s recycling vendor.

E-waste and used light bulbs/tubes from tenants are collected regularly for recycling, and recycling bins are strategically located throughout the mall. To minimise the use of large plastic trash bags, the mall provides a roving waste collection service for tenants to recycle their carton boxes easily.


Parkway Parade

Green features can be found within Parkway Parade, including a wood flooring product made from 100 per cent recycled material, used as floor panels at resting areas within the mall.

Waste generated at the food and beverage outlets is separated into organic and inorganic waste. The food waste undergoes anaerobic digestion, which is converted into energy and by-products such as soil conditioner and non-potable water. With on-site food waste treatment, the amount of waste sent for incineration has reduced, enabling the mall to reduce the number of compactors at its bin centre and enjoying cost savings in waste disposal.

To engage shoppers, a sustainability campaign named “Recycle & Rejoice” was conducted at Parkway Parade. Cooking demonstrations of healthy recipes using leftover ingredients as a means to reduce food wastage were conducted. Shoppers could also make a pledge to fight climate change and reduce their carbon footprint by taking simple every day actions. A total of 3,400 participants participated in the activities.


Raffles City Shopping Centre

Raffles City Shopping Centre is an integrated development comprising retail, commercial, hotels and a convention centre in the heart of Singapore’s Civic District. As part of the mall’s strategy to minimise waste disposal, the management sought ways to improve operational efficiencies and reuse materials. This includes reusing festive decorations, refurbishing old screens for new digital panels, and encouraging the use of digital reports and e-vouchers. In addition, the mall continually engages stakeholders through circulars, workshops. To encourage shoppers to recycle, the mall also provides an e-waste collection bin and recycling bins around the mall.

The mall management organised a talk to engage tenants on the 3Rs. Separately, the mall also supports its tenants on their green initiatives with shoppers. For example, e-posters for Awfully Chocolate’s green effort (on the store’s use of recyclable and reusable products) and the Empty Bottle Recycling Campaign by Innisfree (which encourages shoppers to return empty Innisfree bottles for recycling and collect membership points for future redemption) were displayed on the mall’s electronic displays.


Kiehl’s Since 1851 (Singapore)

Kiehl’s Since 1851 is committed to ensuring minimal impact of its packaging on the environment. It maximises the use of recycled material in its packaging, while minimising the amount of packaging used for its products. Customers are encouraged to return used Kiehl’s containers to the retail stores for recycling. Each store has an internal target to meet for the collection of Kiehl’s containers, and a recycling bin is placed beside the cashier counter. To encourage customers to recycle used containers and reduce their use of disposable bags, Kiehl’s rewards customers with stamps, which can then be redeemed for gifts.

Kiehl’s communicates its 3R incentive scheme to customers through its website, social media platforms and electronic direct mailers. The retailer also trains staff to recognise recycling symbols, segregate recyclables such as cardboard boxes and product packaging, and deposit the recyclables into the recycling bins within the malls where the stores are located at.

Annex B

Assessment Criteria for the 3R Awards for Shopping Malls

5          The inaugural 3R Awards for Shopping Malls received encouraging response from the industry, where applications were received from 31 malls and mall retail tenants. The submissions were assessed by NEA.

6          The participating malls were assessed based on their:

  1. Solid waste management policies
  2. 3R practices
  3. Waste disposal and recycling tonnage reports
  4. 3R engagement with shoppers, tenants and staff

7          The participating retail tenants were assessed based on their:

  1. Solid waste management policies for their retail stores
  2. 3R practices
  3. 3R engagement with shoppers, staff and suppliers

8          After the malls were scored, audit checks were carried out on selected participants to verify their submissions.

Annex C

 List of Exhibitors

9        In conjunction with the Awards, an exhibition was held to showcase innovative 3R solutions that mall operators and their tenants could consider adopting.



Food from the Heart

Food from the Heart (FFTH) works with mall bakeries as Bread Run programme partners. FFTH collects unsold bread daily and redistributes them to the needy, saving 28,000kg of bread monthly. They also collaborate with NTUC FairPrice to collect near-expiry and packaging-damaged products left on the retail shelves under their Market Place programme.

FFTH strives to achieve an equilibrium between food surplus in the retail sector and where it is needed within the community by working with a network of partners, volunteers and community partners.

Hon Nam Lee

Established in 1966, Hon Nam Lee has been manufacturing and retailing furniture for more than 50 years. In 2008, they developed a product – recycled Laminated Teak Solid Wood – made from off-cut teak, which undergoes a laminating, hydraulic cold and hot press and compression process. This eco-product retains the durability of teak and is resistant to rot and pests, all without sacrificing aesthetics. It can be used for flooring, decking and furniture. All products made from their Laminated Teak Solid Wood are Green Label certified.

RenewFibre Asia

RenewFibre Asia specialises in the design and manufacture of sustainable, environmentally friendly fibreboard products and materials.

Their products provide alternatives to wood, and are made from up to 95 per cent agricultural fibres. The material is formaldehyde-free with moist-resistant, fire-retardant, good heat and sound insulation, and wood pest-free properties.

The fibreboards can be customised for different textures and colours, making it ideal for furniture, flooring, wall panelling, and virtually everything from ceiling to floor, from wall to wall.


TreeDots is a wholesale distributor of surplus and imperfect food supplies in Southeast Asia. Their mission is to tackle the issue of food loss (i.e. edible food that is discarded) by leveraging on technology to better match supply and demand, and streamline transactions. They help suppliers recover cost from unsold inventory that is imperfect but perfectly edible, and assist food service providers in sourcing for affordable food supplies.


Virogreen specialises in electronics reuse and recycling. They provide disposition services for all types of retired electronic equipment to local and global customers in all business sectors including data centres, healthcare and financial services. Virogreen’s e-waste recycling bins can be placed in malls to enable the community to recycle their e-waste conveniently.


Westcom Solutions develops and produces a range of equipment that decomposes food waste by using their patented biotechnology. Westcom’s food waste treatment technology is able to reduce the food waste footprint by up to 90per cent within 24 hours, with the added benefits of no water discharge or unpleasant smell during the process. Their solution can result in savings in waste disposal, haulage and manpower costs. The end product – organic fertilizer – can be used directly for landscaping purposes.

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