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Source: Australia Government Statements – Agriculture

164-2020 – Unplanned Service Disruption: As of Thursday 24 September 2020 – DAWE invoices/receipts
Van.Dang
Fri, 2020-09-25 22:06

25 September 2020

Who does this notice affect?

All users making payments to the department via the below systems:

  • Cargo Online Lodgement System (COLS)
  • Maritime Arrival Reporting System (MARS)
  • Post Entry Biosecurity System (PEBS)

Information

An issue is preventing invoices/receipts from being issued after users make payments through the following applications:

  • Cargo Online Lodgement System (COLS)
  • Maritime Arrival Reporting System (MARS)
  • Post Entry Biosecurity System (PEBS)

The department is investigating the issue as a priority and apologises for any inconvenience caused.

Action

No action required. Payments are still processing correctly, and any unsent invoices/receipts will be sent once the issue is resolved.

Further information   

If you have any concerns or questions please contact us at Information.

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