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MIL OSI Translation. Region: Russian Federation –

Photo by M. Mishin. Press Service of the Mayor and the Moscow Government

Among the most demanded services were the alteration of the gas distribution system, the repair of gas stoves and boilers, as well as their replacement.

More than 100 thousand online applications have been received by the Mosgaz service department in 10 years. Among the most demanded services were the alteration of the gas distribution system, the repair of gas stoves and boilers, as well as their replacement.

The opportunity to leave a request for repair or connection of gas equipment on the site appeared in an experimental mode in February 2011. Over the past 10 years, electronic services have improved and gained recognition from subscribers: if in the first year of the service’s operation, online applications accounted for five percent of the total number of requests, then in 2020 this figure exceeded the threshold of 20 percent.

“Improvement of electronic services is primarily aimed at the convenience and quality of service for Muscovites. The qualified services of Mosgaz specialists, in turn, help to improve security in the capital, ”emphasizes the General Director of Mosgaz JSC Hasan Gasangadzhiev.

In just 10 years, the service specialists completed about 500 thousand applications, of which over 100 thousand were received through the site. However, Muscovites still prefer to contact Mosgaz by phone. Such applications account for almost 80 percent of the total.

The Mosgaz service department offers a wide range of modern gas equipment, accepts applications for its installation, maintenance and further repairs.

An online application for services can be left at the official website of the company… As soon as possible, a service specialist will contact the applicant, who will clarify the details, find out the scope of the proposed work, advise on the cost, and agree on a convenient date with the subscriber. Service contact phone: +7 (495) 660-20-01. Applications are accepted daily from 08:00 to 20:00.

The service department of MOSGAZ offers a wide range of modern gas equipment, accepts applications for its installation, maintenance and further repairs. What is important, when performing work, a service employee will make a mark in the passport for the device, which is a guarantee of the work performed.

Online application for services can be left on the official website of the company… In the shortest possible time, a specialist of the service will contact the applicant, who will clarify the details of the application, find out the scope of the proposed work, advise on the cost and procedure for performing the work, agree with the subscriber on a convenient date for their implementation.

Contact phone of the Service Department of JSC “MOSGAZ”: +7 (495) 660–20–01.

Applications are processed daily from 8:00 to 20:00.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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