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Photo by E. Samarin.

Volunteers accompany Muscovites to the vaccination site, answer questions about the vaccination and support doctors.

The Vaccination Helpers campaign started on January 18th. During this time, volunteers have been helping mobile teams for more than 10 thousand hours, who vaccinate Muscovites against COVID-19.

Since the beginning of the action, 1,500 volunteers have joined it. Volunteers help city dwellers in large shopping centers to find their way around, answer their questions and support medical workers. Now the help of volunteers is needed in such crowded places as the food mall “Depo”, shopping and entertainment centers “Oceania”, “Salaris”, Columbus, “Kaleidoscope”, “Shchelkovsky”, “Gorod”, as well as shopping centers “Vodny” , “Kaluga” and “L-153” and GUM.

“Vaccination in the capital with the participation of mobile teams has been going on for a month, and all this time Moscow volunteers have been helping doctors organize the process in public locations. Volunteers perform the function of navigation, guiding residents of the capital from the entrance zone to the vaccination point, do not forget to remind them of social distance. The guys also inform visitors about the important aspects of vaccination and answer related questions. A team of volunteers supports and encourages the residents of the capital before an important step so that together we can quickly return to the usual rhythm of life, ”she said

Ekaterina Dragunova, chairman Committee for public relations and youth policy of the city of Moscow.

During the day, volunteers help in two shifts. Each lasts six hours. Depending on the location, there are from three to eight people per shift. During this time, they manage to answer hundreds of questions, walk several thousand steps with the residents of the city from their post to the place of vaccination and receive many sincere words of gratitude.

Anton Maltsev is a team leader at GUM. He is assigned to groups of volunteers, whose activities he supervises. Anton became a participant of the Vaccination Helpers campaign from its first day.

“It seems to me that the Vaccination Helpers campaign is emotionally different from other events. We, volunteers, do our best to support people who come for vaccinations. Some are nervous, and we need to show empathy: listen, calm down. To ensure that the atmosphere at the vaccination site is always positive and all the necessary safety requirements are met, we try to avoid queues. If, nevertheless, the queue piles up, we warn everyone that the vaccination process can take time, ”the volunteer shared.

According to Anton, most often GUM visitors hear an advertisement and approach volunteers with questions about vaccinations. Many people are surprised that vaccinations are carried out directly in a public place. Volunteers explain that visiting teams of doctors are no different from those that are received in clinics. And when medical workers have a free time, they answer volunteers’ questions and help them understand the process. In the future, this knowledge helps volunteers when communicating with Muscovites.

The vaccination procedure at mobile stations in Moscow takes about 40 minutes: 10-15 minutes are required for a medical examination and vaccination, the rest of the time, doctors monitor the patients’ well-being.

Make free vaccination against coronavirus can be at one of the 100 vaccination points based on city polyclinics by appointment or without appointment in one of the places where mobile teams work from 10:00 to 21:00. The date and time of receiving the second component of the vaccine will be appointed by the doctor on the day of the first vaccination; there is no need to record additionally.

How to become a participant of the “Vaccination Helpers” campaign

Anyone from 16 to 64 years old can become a volunteer assistant to the mobile team. To do this, just register on Mosvolonter website… All volunteers are provided with food, equipment, name badges and personal protective equipment, and distribution to the outlets takes place taking into account the wishes of the volunteers themselves.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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