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Photo by M. Denisov.

Here you can get a driver’s license on the day of application, a child’s passport for a day, carry out health diagnostics using a robot or use other unique services.

More than 200 thousand people visited the My Documents flagship office in the Southern Administrative District of the capital. The most demanded services among Muscovites were the provision of information on housing registration (about 19 thousand calls), registration of a social card (more than 15 thousand calls) and registration of citizens (over 13 thousand calls).

Unique flagship services

Flagship centers “My Documents” provide residents with an extended range of services. For example, in the Southern Administrative District, you can issue a passport for children under 14 in just a day. To do this, you need to register on the portal, choose a convenient time and come to the office. A parent or legal representative must take with him a passport, documents confirming the rights of a representative (if necessary), a child’s birth certificate, his previous passport (if any) and two photographs 35 x 45 millimeters of the established form. If there are no photos, they will be taken by the staff of the “My Photo” service. Application form for submission of documents is easy to fill out according to the sample and print in the electronic services area. The state duty can be paid immediately in the office using the terminals in the window or in the hall.

In the center you can get other unique services available only in flagship offices, among them:

– vehicle registration;

– issuance of a driver’s license on the day of application;

– acceptance of an application for recognizing a citizen as bankrupt in an out-of-court procedure;

– state registration of legal entities and individuals as individual entrepreneurs and peasant (farmer) enterprises on an extraterritorial basis;

– acceptance of documents for certain services of the Social Insurance Fund of Russia;

– services of GBU “Small Business of Moscow”.

Fast and convenient: additional services

In the flagship center “My Documents” useful additional services are available for visitors. The most popular over the past year were the services of the My Photo studio. Also, the townspeople are interested in health and visit the medical office of the capital Department of Health “My health”. Another popular service is the travel agency “My Travel”.

In addition, residents of the capital can use the services of a diagnostic robot and a modern diagnostic complex. They will carry out a pre-diagnosis of the body and send the result by e-mail, to an electronic medical record or print it out. The robot measures blood pressure, glucose and oxygen levels, and makes recommendations for a healthy lifestyle.

In the waiting area, visitors can see the exhibition of the project “Moscow – with care for history” of the centers of state services and the Glavarchiv. The exposition contains historical materials of Muscovites, interesting facts and an educational quiz, which are regularly updated.

Sergei Sobyanin opened the fifth flagship center of public services “My Documents”First-hand: managers – about how the flagship offices of “My Documents” work

The services of the centers “My Documents” are daily used by about 70 thousand citizens, and the flagship offices provide a completely new format for the design of public services. They have a convenient work schedule: daily from 10:00 to 22:00. The flagships are located in large shopping centers within walking distance from the metro. Currently, flagship offices are open in five districts of the capital: Central (shopping and entertainment center Afimall City), South-West (shopping and entertainment center Spektr), Yuzhny (shopping and entertainment center Columbus), Vostochny (shopping and entertainment center “Shchelkovsky”) and South-East (shopping center “Gorod”).

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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