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March 16, 2021 07:07 am

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Photo by M. Denisov.

Among the most demanded services were the provision of housing registration information, information from the real estate register, registration of citizens and the issuance of a Muscovite card.

A year ago, a center of state services was opened in the settlement of Pervomaiskiy “My documents”… He became the second in the Troitsk administrative district of the capital. During this time, the office staff provided more than 27 thousand services, and the most popular service was “Providing Housing Registration Information”. More than 2.6 thousand residents have used it.

In addition, registration records of citizens (more than 2.1 thousand calls), the provision of information from the real estate register (USRN) (more than 2.1 thousand calls) and the issuance of a Muscovite card (more than 1.8 thousand calls) are among the most popular services.

Residents often come to the office to register their rights to real estate and arrange access to their personal account on the portal. More than 1.3 thousand and more than 1.1 thousand such requests were recorded, respectively.

“For a year now, we have been helping residents of Pervomayskoye in obtaining public services. Of course, the applicants are very happy that now they do not need to travel anywhere and can contact the center in their settlement. Employees are always happy to answer applicants’ questions, help to sort out the documents and talk about social urban projects, ”said Anastasia Safina, head of the center of public services in the settlement of Pervomaisky.

Center “My Documents” is located in the village of Ptichnoye at the address: Centralnaya Street, house 100 and is open daily from 08:00 to 20:00. There are 23 reception windows, where more than 270 government services are provided, and useful services are also available. Right in the office, you can take a photo for documents, print or scan a file, use a bank terminal.

Now in the centers “My Documents” the glove-and-mask mode continues to operate. Regional centers of public services are open to visitors every day from 08:00 to 20:00, flagship offices and the Palace of Public Services at VDNKh – from 10:00 to 22:00.

Fast and convenient: what documents can be processed in one package in the centers of public servicesSincere service and new projects: how My Documents offices have changed in nine years of work

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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