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MIL OSI Translation. Region: Russian Federation –

March 16, 2021 07:06 am

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An electronic queue system and a checkpoint for receiving documents are installed in the client area. The waiting room can accommodate up to 20 people at the same time, subject to social distancing measures.

The renewed client area was opened after renovation at the State Inspectorate for Real Estate. Modern halls for visitors are located in Lubyansky Proezd. The building has an electronic queue system and a checkpoint for the automatic transfer of documents.

“It was important for us to make the new space as comfortable as possible for visitors and employees. The new location is distinguished by modern design, safety and functionality. Thanks to the rational organization of space, we have managed to significantly increase the capacity of the waiting area. If earlier no more than eight visitors could be here at the same time, now this number has increased to 20. In addition, the room is equipped taking into account the needs of people with disabilities. A special pride is the post-office, with the help of which visitors can submit documents for signature to employees of the department and pick up those already signed. To do this, you need to dial your phone number on the display “, – said the head

State Inspectorate for Real Estate Vladislav Ovchinsky.


In the renovated reception halls of citizens, specialists consider cases of administrative violations, and any appeals and statements are accepted through the checkpoint. For example, using the device, you can report unauthorized construction or littering of the yard area.

Complaints are also accepted about an illegally installed barrier or fence, about abandoned buildings in parks, unfinished dismantling of Christmas tree bazaars, melons and gourds or kiosks. In addition, through the checkpoint, you can ask questions about the location of summer cafes.

The renewed client area consists of two rooms. The first is made in the form of an open space with walls made of tempered glass. The second hall is an ordinary closed room. All social distancing measures are respected in both spaces.

In addition, the halls are equipped with comfortable high-backed sofas, on which visitors can wait for the reception. Here you can also charge your smartphone and other gadgets. There are spacious wardrobes for outerwear. A metal detector and an introscope are installed at the entrance, as well as an additional guard post.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

MIL OSI Russia News