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More than one million people with disabilities live in the city, of which 4.5 percent are children (45.7 thousand).

In 2020, people with disabilities received about 36.5 thousand comprehensive rehabilitation courses. More than 237 thousand people who applied for technical means of rehabilitation (TSR) and prosthetic and orthopedic products were provided with them. Also, last year it became easier to file an application for compensation payments for the purchase of regional TSRs. You can do this on

How to get compensation for the purchase of rehabilitation equipment for a disabled person How to get technical means of rehabilitation for a disabled person

More than one million people with disabilities live in the capital, of which 4.5 percent are children (45.7 thousand).

Comprehensive rehabilitation courses are provided in eight rehabilitation and educational and 11 rehabilitation centers, as well as in the departments of social rehabilitation of disabled people in 95 territorial social service centers (TTSSO).

Targeted assistance

Comprehensive rehabilitation services are selected individually. In different institutions, depending on the availability of the necessary equipment and personnel, measures of medical and social rehabilitation (dynamic observation, physiotherapy, mechanotherapy, physiotherapy exercises, massage), physical education and health activities, labor adaptation (work in craft workshops) can be carried out.

For receiving comprehensive rehabilitation courses, you can contact the department of social rehabilitation of disabled people at the TCSO at the place of residence or at any institution directly.

Last year, 5.5 thousand rehabilitation courses were carried out on a stationary basis, of which two thousand were for children, and about 28.6 thousand rehabilitation courses were non-stationary (9.4 thousand for children).

More than 10 thousand people, including almost 3.2 thousand children, received outreach services in specialized health resorts of the Black Sea coast and the Moscow region. To do this, parents of a child with a disability need to contact the TCSO at the place of residence.

Mobile rehabilitation teams enable people with disabilities to receive the necessary procedures at home. They work on the basis of rehabilitation institutions subordinated to the city Department of Labor and Social Protection of Population, As well as in some TCSO in all districts of Moscow. Their number increased from 42 to 54. The mobile service includes about 250 specialists, including neurologists, physiotherapists, physical therapy instructors, massage therapists, psychologists and speech therapists.

During the restrictions imposed by the COVID-19 pandemic, people with disabilities who followed a home regime were brought home rehabilitation equipment. The application could be submitted by calling the territorial social service center or the Resource Center for the Disabled.

Urban environment for people with disabilities

By 2020, 86 percent of socially significant objects fully or partially meet the requirements of a barrier-free environment.

All facilities should be accessible for people with disabilities, including those using wheelchairs or with assistance dogs. For example, ramps are equipped, tactile coverings and handrails are installed, recreation areas are equipped. In addition, the specialists widened the doorways, removed the thresholds and made the curbs lower.

The city helps with the installation of special lifting platforms in the entrances, and in the apartments – ceiling lifting rail systems that allow people with limited mobility to move independently or with minimal assistance.

Ground public transport and the metro are also being adapted for passengers with limited mobility: they buy buses, trolleybuses and low-floor trams. Metro stations are equipped with elevators, tactile boundary lines and sound notification systems for train arrival.

More than 800 thousand services rendered online

To prevent people with disabilities from frequently traveling to city departments, many of the government services they need are being converted into electronic format.

Muscovites can apply online for 27 government social protection services. According to the results at the end of 2020, almost 815 thousand services were provided in electronic form. This format has become especially popular after the introduction of time constraints related to the coronavirus.

The number of services provided electronically in 2020 increased by 1.8 times compared to 2019.

Three labor and employment services are also available online. Over the past three years, the demand for their provision in electronic form has grown, and in 2020 505.1 thousand services were provided.

Mayor’s grants, educational programs and charity service: what kind of help do NGOs receive from the city

Last year, a new electronic service appeared – the appointment of compensation for the purchase of technical means of rehabilitation for disabled people at the expense of the city budget. You can fill out such an application on

There is a service on the website of the Department of Labor and Social Protection of the Population “Social Navigator”… With its help, you can find the nearest organization to receive the required service The map shows city social services, services of non-profit organizations (NPOs) that received grants from the Moscow Government, and some projects of corporate social responsibility of business – a total of 170 services in 24 categories at more than 770 addresses.

Every month, about 60 thousand people use an online card to find the services they need in social security institutions and NGOs. In 2020, 850 thousand users used the service.

The Social Navigator service won the annual Digital Communications Awards in the External Communication category.

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Dozens of NGOs offer free classes for children and adults with disabilities and mental disabilities, psychological counseling and career guidance, and escort services in hospitals.

The category “Social volunteering” is available on the map. It collects services related to volunteering in various areas, for example, assistance in inpatient institutions and the development of donor volunteering.

In March, the services of more than 120 socially oriented NGOs, which received grants at the competition, were added to the Social Navigator “Moscow is a kind city” in 2020.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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