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April 26, 2021, 17:15

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Disconnecting hot water in the houses of the capital this year will begin on May 11.

On the, in the mobile application “My Moscow”, as well as on the an information service has been launched, with the help of which residents can find out the schedule for turning off hot water. It will be turned off in the houses of the capital from May 11.

“Fast and convenient access to the necessary information is a simple, but important part of the daily living comfort of the townspeople. The service for checking the water cut-off schedule is opened on the portal every year, several weeks before the scheduled hot water cut-off in the city begins. Over the past three years, about 7.5 million people have used it, ”said Maxim Aleksashkin, Deputy Head of the Moscow City Information Technology Department.

In order to find out during what period of time there will be no hot water in a certain house, you need to specify the address in the search bar of the service. In response, the screen will display specific dates and times.

In order not to forget when the hot water is turned off in the house, residents can use a notification subscription. The function is available in your personal account on the portal in the “Setting up subscriptions” section. And in the My Moscow application, after the schedule has been clarified, you can add the shutdown dates to the smartphone’s calendar.

According to the Moscow city economy complex, scheduled hot water shutdowns are taking place in the city in order to prepare the centralized heating system for the new season: to carry out preventive work on heating networks and equipment of the heat supply system. The maximum period for which hot water is turned off in Moscow is 10 calendar days.

Where else can I find information about water shutdowns

You can also get information on the schedule for turning off hot water using other city resources. For example, contact the voice assistant of the unified reference service of the Moscow Government by phone: +7 (495) 777-77-77. During the call, it is enough to ask the robot operator a question in a free form. The voice assistant will clarify the address and inform the period when hot water is turned off.

Also, residents can contact the unified dispatch center by phone: +7 (495) 539-53-53. To clarify the information, you must select the appropriate item in the interactive voice menu and name the robot the address of interest.

In addition, you can clarify the dates of hot water shutdown on the hotline for registering readings of individual meters for consumed water by phone: +7 (495) 539-25-25. It is enough to name the payer’s code and apartment number, and the robot will inform you of the shutdown dates.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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