MIL OSI Translation. Region: Russian Federation –
April 28, 2021 10:05 am
So, users will be able to notify about damage to the foundation and gutters or an elevator malfunction.
Portal “Our town”expands the list of topics from the category “My House”, which relate to the maintenance of apartment buildings in the Troitsky and Novomoskovsky administrative areas. So far, only residents of the settlements of Vnukovsky, Mikhailovo-Yartsevsky and Kievsky will be able to send a message, but soon it will spread to other territories of the TyNAO. The list of available themes will also expand.
Muscovites will be able to report damage to foundations, floors, ceilings, walls, gutters, elevator malfunctions, lighting elements on floors, stairwells, and apartment halls. To notify specialists about the problem, you must fill out a questionnaire on the portal “Our City”, having previously registered through mos.ru, or in the mobile application. You must also attach a photo.
Applications will be sent to the management organizations. In response, you will receive either a report on the solution of the problem, or information about the time frame in which the work will be completed.
Earlier, Muscovites had the opportunity to leave a message about inadequate care of trees and shrubs that grow near socially significant institutions, as well as damage to the border and tactile tiles. In addition, the site now has accept requestsconcerning the unsatisfactory state of small architectural forms on the territory of the institution.
The Our City portal appeared in 2011. The State Institution “New Management Technologies” is responsible for its work together with Department of Information Technologies of Moscow… During this time, more than 1.7 million users have joined it and over 4.6 million urban problems have been resolved.
Muscovites can control the timeliness and quality of repair, improvement and maintenance of urban facilities, report violations and evaluate the work of institutions. Also, the townspeople monitor the work of the metro, cleanliness and order in yards and parks, on construction sites and in public transport, the work of clinics and prices in pharmacies.
The portal has a multi-level complaints handling system. The appeals are monitored by the executive authorities, which are responsible for the elimination of specific violations.
EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.