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MIL OSI Translation. Region: Russian Federation –

Photo by M. Denisov.

The most popular office services were registration of property rights, registration of a social card and provision of housing registration information.

More than 500 thousand citizens have visited the My Documents flagship office in the South-West Administrative District during the three years of its operation. The most popular service is registration of property rights. More than 33 thousand people applied for it. Also in demand are services for issuing a social card (over 32 thousand calls) and providing housing registration information (over 25 thousand calls).

In the flagships “My Documents” you can get unique services. Among them, registration of a vehicle, issuance of a driver’s license on the day of application, state registration of legal entities and individuals as individual entrepreneurs and peasant (farmer) households, consular legalization of documents, acquisition of citizenship by minor children with foreign citizenship or statelessness, as well as acceptance of an application for recognizing a citizen as bankrupt in an out-of-court procedure.

In addition, a number of services of the Social Insurance Fund are provided. For example, the center accepts applications for confirmation of the main type of economic activity of the insured and documents on the payment of insurance premiums. Also, the center’s specialists will help you get seven new registry office services. Among them, registration of a marriage in a non-formal setting for Russian citizens over 18 years of age and dissolution of a marriage between Russian citizens by joint application and mutual consent (in the absence of common minor children and provided that the marriage was concluded on the territory of Moscow or at least one of the spouses lives in Moscow).

Additional services are available in the flagship offices: “My health” (medical office), “My photo” (photo studio), “My notary” (notary office), “My travels” (excursions and tours), “My bank” (branch bank) and “My Cafe”. For three years, visitors to the office in the South-West Administrative District most often used the services of the My Health service – almost 12 thousand calls. Now you can get free vaccination against coronavirus infection here. The mobile team works daily from 10:00 to 21:00. The point is equipped with special equipment for the correct storage of the vaccine, sanitary and epidemiological requirements are observed.

You can fill out the necessary documents and charge your mobile devices in the comfortable waiting areas. The center also hosts an exhibition “Moscow – Taking Care of History”.

Now centers of public services receive visitors in a new format. Most of the services of My Documents offices can be obtained by appointment on the portal. Vaccinated townspeople do not need to register. Some services are available without an appointment, a full list can be viewed Online “My documents”.

In total, six My Documents flagship offices have been opened in the capital – in the Central Administrative District, the South-Western Administrative District, the Southern Administrative District, the Southern Eastern Administrative District, the Northern Administrative District and the Eastern Administrative District. They work from 10:00 to 22:00 without breaks and weekends. The Palace of Public Services at VDNKh works according to the same schedule. Regional centers of public services “My Documents” receive Muscovites daily from 08:00 to 20:00. All offices comply with sanitary and epidemiological requirements.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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