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Photo by M. Denisov.

Most often, users seek services for ordering earthworks, installing temporary fences and placing temporary objects.

Since 2012, Muscovites have used’s construction services more than 711,000 times, of which 120,000 applications were submitted this year. Currently, 23 electronic services in the field of construction are available on the portal. This allows users to save time and simplify the process of filing and processing documents.

“The digital ecosystem of Moscow helps create conditions in the city for a more comfortable business. Moscow was the first in Russia to transfer the cycle of construction services into electronic form. This became possible, among other things, thanks to the development of the city system of electronic interdepartmental interaction. The processes are so fine-tuned that in most cases you do not need to go anywhere in person: 19 out of 23 services today can only be obtained online. The development of electronic services in the construction sector greatly simplifies the preparation of the necessary documents, makes this process more understandable and transparent, “said the Minister of the Moscow Government, head

Department of Information Technology Edward Lysenko.

You can get government services and services of resource-supplying organizations online at

“The electronic format makes it possible to reduce administrative barriers in the work of Moscow developers. According to the annual sociological analysis of changes in the attitude of developers to the passage of administrative procedures in the construction industry in Moscow, the majority of representatives of construction organizations note the positive effect of transferring services in construction and technological connection to electronic form “, – said the head Department of urban planning policy of the city of Moscow Sergey Levkin.

The most demanded services among users:

registration of orders for earthworks, installation of temporary fences and placement of temporary objects (more than 163 thousand calls);

registration and closing of a felling ticket(more than 93 thousand calls);

sending notifications about earthworks (more than 73 thousand calls);

providing a technical opinion on the compliance of the project documentation with the Consolidated Plan of underground utilities and structures (more than 67 thousand calls).

In addition, the top five most popular services include issuance of a building permit… This is the first profile online service on; it appeared online nine years ago. Since that time, it has been used more than 47.2 thousand times. For more information on how to obtain a building permit, you can find out in special instructions.

The list of online construction services continues to expand. 1 June service available “Acceptance of engineering survey results in IAIS OGD”, It has already been used more than 1.9 thousand times.

“Such services are a unique opportunity for business to save time on paperwork required. Entrepreneurs can draw up all the main documents required for construction online – from obtaining a town-planning plan for a land plot to obtaining a permit to commission an object. Digitalization of urban services and careful attitude to the time spent on communication between entrepreneurs and authorities is the most effective measure to support business, “said Alexander Pischelko, head of the New Management Technologies State Institution.

More than 380 services are available on To use all their features, you need to be registered on the portal. You can get a full account online, including with the help of a confirmed account on the portal, as well as in any center of public services “My Documents”. services and services for 10 years helping Muscovites

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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