MIL OSI Translation. Region: Russian Federation –
Photo by M. Mishin. Press Service of the Mayor and the Moscow Government
In My Documents, students mainly tell visitors about services. A mentor is assigned to each trainee.
Students of metropolitan universities can practice in offices “My documents”… Since the beginning of the year, 110 students have already tried their hand at a promising profession.
“We cooperate with 37 different universities. Most often, students come to practice from the University of the Government of Moscow, the Moscow State University of Psychology and Education, the Russian Academy of National Economy and Public Administration under the President of the Russian Federation, the State University of Management, and the Russian State University for the Humanities. It is very pleasant to see the burning eyes of young people who are ready to learn new things, absorb knowledge, communicate with people. We ourselves are very inspired by this experience. Experts are happy to act as mentors for our trainees, share the secrets of the profession with them, ”said Yulia Dronova, Deputy Director for Human Resources at Moscow City Service Centers.
The practice consists in the fact that students tell visitors about the services and explain which specialist should be contacted on a particular issue. Each of the trainees is assigned a mentor who helps, if necessary, and monitors how the ward copes with the assignments.
“Since the topic of my final qualifying work is related to social policy, it was interesting for me to study the services of this direction. My mentor answered all my questions, showed the processes of registering applications in software packages and told how interagency interaction with the authorities takes place, ”said Alina Shmeleva, a student at the Russian State University for the Humanities.
According to her, the pre-diploma practice was intense and flew by very quickly. Thanks to her experience in the center of public services of the Meshchansky district, the girl decided, after defending her diploma, to start a career in this organization.
“During practice, I worked at the reception. My tasks were to issue e-queue tickets, help residents fill out applications, sometimes I even helped citizens order services through the mos.ru portal in the e-service zone. It turned out that the work here is very interesting, ”says Vasily Puriev, a student at the State University of Management.
Internship at public service centers is a good opportunity to get acquainted with the intricacies of the profession, acquire the necessary skills and experience that will be useful in the future. If a student establishes himself as a promising specialist and wants to work in an office after graduation, “My Documents” will gladly accept him into their team. In addition, active students can take part in important social projects in the capital.
EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.