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18 September 2021, 13:16

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Today, social workers spend more time with wards, and are not limited to the delivery of groceries and goods, as it was before.

Since the beginning of the year, social workers have provided almost 20 million services to home-based Muscovites. The head of the capital Department of Labor and Social Protection of the Population Evgeniy Struzhak.

“For eight months, social workers have provided about 20 million services to Muscovites who receive social services at home. Most of them are provided directly at home. Thanks to a new approach to the organization of social services, social workers began to spend more time with a person, rather than being mainly engaged in the delivery of groceries and goods, as it was before, “- said the head of the department.

Priority in the individual program is given to services for cooking, accompanying for a walk, as well as assistance in cleaning the apartment.

In 2020, the standards of social services and their list have changed in Moscow. This was necessary in order for workers to be able to individually approach the needs of each ward in need of home services. The task of city social services is to help a person perform those everyday activities that he cannot do on his own due to age or illness.

An important part of social services at home is functional diagnostics. The social inspector determines whether the ward himself can prepare food, take it, perform hygiene procedures, make purchases, keep the house clean and more. Thanks to functional diagnostics and a number of other procedures, a decision is made on which services from the social set should be provided to a Muscovite in order to solve his everyday problems and maintain his usual way of life.

You can get social services at home by contacting the nearest center of public services “My Documents”. Today the list of required documents has been reduced as much as possible. For example, single Muscovites will be asked to fill out an application and provide a passport. Those who live in a family or have immediate family members will additionally have to provide documents confirming the income of family members and the circumstances in which they cannot fulfill their care responsibilities.

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EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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