Post sponsored by

MIL OSI Translation. Region: Russian Federation –

October 17, 2021 2:32 pm

Share this

The portal was created to address issues related to landscaping, repairing houses and roads, improving infrastructure. It takes only one to two business days to fix many problems.

Vladimir Putin and Sergei Sobyanin congratulated team and users “Our city” with a decade of the portal. The congratulation of the President of Russia, in particular, says:

“It became the first electronic service in Russia that provides a competent and prompt solution to urban problems related to landscaping, repairing houses and roads, improving social and transport infrastructure. Over the past years, Muscovites have been actively participating in the life of our capital, maintaining a constructive dialogue with the authorities to effectively eliminate shortcomings and violations – without unnecessary bureaucratic procedures and delays. That is why it is important that other regions also widely introduce such convenient modern services. “

Vladimir Putin also wished the employees and users of the portal every success and all the best.

In turn, Sergei Sobyanin on the page on the social network “VKontakte” said that thanks to “Our city” in 10 years it was possible to solve more than five million issues.


The Our City portal was developed in 2011 with the aim of improving the quality of life of citizens and the appearance of Moscow through the active participation of residents themselves. Applications are accepted for processing immediately after publication, and the answer comes within eight working days.

More than 1.7 million Muscovites have already joined the project. Online, they can monitor the timeliness and quality of repairs, improvement and maintenance of urban facilities, report violations, evaluate the work of institutions, monitor the work of the metro, clinics and pharmacies, as well as cleanliness and order in courtyards, parks and public transport.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

MIL OSI Russia News