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MIL OSI Translation. Region: Russian Federation –

Deputy Prime Minister – Chief of Staff of the Government Dmitry Grigorenko held a meeting with the heads of the regions on the readiness of the authorities of the constituent entities of the Russian Federation to introduce a system of pre-trial appeal against decisions of control bodies.

In accordance with the federal law on state control, from January 1, 2022, departments carrying out control and supervisory activities at the regional level are obliged to provide an opportunity for citizens and business to appeal the decisions of control bodies in a pre-trial manner. In order to take advantage of this opportunity, it is enough to fill out a simple form on the portal of public services and send it to the control department. The term for consideration of complaints is limited to 20 business days.

During the meeting, it was noted that all 1210 control bodies of regional subordination are ready for the new procedure by connecting to a specially developed information system.

“We were faced with the task of making clear and simple rules of interaction for all participants in the process: for the applicant and for our employees who will work with this complaint. If earlier the appeal, which was possible only in court, took several months, now the pre-trial consideration period is limited to 20 working days. It is no longer necessary to deliver paper documents to the supervisory authority, and you can file a complaint and control the process of its consideration from your smartphone – just go to your personal account on the public services portal. We plan to further improve the service from the point of view of convenience and ease of use, taking into account the incoming user feedback, ”said Dmitry Grigorenko.

The pre-trial appeal mechanism began working at the federal level on July 1, 2021, together with the entry into force of the law on state control.

At the same time, even before the introduction of the procedure, from August 17, 2020 to June 30, 2021, the Government conducted an experiment on pre-trial appeal. It was held on the territory of all regions, and its participants were 19 federal departments with 63 types of control. As a result of the pilot project, a single digital dispute resolution environment appeared for all, which takes into account the peculiarities and specifics of the work of each control agency. Now all federal control bodies are connected to it.

The next stage is to connect regional and municipal control bodies to the pre-trial appeal system until January 1, 2022. In accordance with the law on state control, it is planned to connect to the information system those municipal types of control in respect of which a decision will be made by local authorities to switch to a system of compulsory pre-trial appeal.

“From January 1, 2023, the pre-trial appeal procedure will become mandatory for citizens and businesses for all types of control – federal, regional, municipal. One hundred percent connection of the control bodies of the regions to the system indicates that in fact they are already ready for the mandatory consideration of complaints in the pre-trial order, ”noted Dmitry Grigorenko.

To monitor the work of the new institution of pre-trial appeal, an information and analytical panel has been developed, which reflects the main indicators of the pre-trial appeal procedure. It allows you to track in real time what, who and where they are complaining about, as well as what decisions are being made.


At present, all federal agencies exercising control (supervisory) functions – 30 agencies – are connected to the pre-trial appeal system. Including 18 departments carrying out 59 types of control, the appeal procedure for which is mandatory. The right of controlled persons to apply pre-trial appeal against 12 departments exercising 18 types of control has been implemented.

More than 1,100 complaints were filed using the service as of December 17, 2021.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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