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December 20, 2021, 14:42

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Those who have had COVID-19 can now receive the Moscow QR-code, which is valid for a year. We will tell you how to extend the validity of an existing certificate, what to do if problems arise, and where in Moscow you may need a QR code.

One of the measures taken to combat coronavirus infection was the introduction of QR codes with which you can visit public places – theaters, museums and concert venues. Citizens who have had COVID-19 will be extended the validity period of the Moscow QR code from December 20 – from six months to a year. How to update it, where can they ask for a QR code and what to do if you have problems receiving it? We answer the main questions.

How to extend the validity period of the Moscow QR-code for someone who has been ill?

Updated certificates will be generated automatically. If the QR code has already expired, then a new one can be obtained in any convenient way. It will work for another six months since the expiration of the previous certificate. This is true for those who recovered between December 20, 2020 and June 20, 2021.

Citizens who fell ill later can continue to use the existing certificate. When its validity period expires, a new one will be automatically generated, for another six months.

The QR code of those cured after December 20, 2021 will be valid for one year.

How do I get an updated QR code?

You can get it in the same ways: in electronic medical record in the mobile application “UMIAS.INFO” or on the portal, on the unified portal of public services or in the application “Public services. Stop coronavirus “, in the reception or infomat of the city polyclinic.

You can also get a QR code using a special form at

How do I check the expiration date of a QR code?

The validity period of the certificate is indicated next to the QR code. You can see it in electronic medical record in the mobile application “UMIAS.INFO” or on the portal, on the unified portal of public services or in the application “Public services. Stop coronavirus. ” In addition, it can be obtained from the registration office or the infomat of the city polyclinic.

The QR code is valid for 365 calendar days for those vaccinated (from the date of the introduction of the second component of the vaccine or single-component vaccine) and those who have recovered (from the date of recovery). Also, the certificate is issued for 48 hours after receiving a negative PCR test result.

If the owner of the QR code is sick with coronavirus, then the validity of his certificate will be suspended.

How long are QR codes issued based on negative PCR tests valid?

From December 20, 2021, all QR codes issued on the basis of negative PCR tests are valid for 48 hours from the moment the result is received.

Where can I go if I have problems updating the QR code?

It is important to try to get a QR code using the service mos.ruBy checking the correctness of all data (last name, first name, patronymic, date of birth, SNILS). They must match those indicated in the treatment of COVID-19.

If the data is correct, but the QR code has not been generated, then you need to contact technical support… It is necessary to write an appeal on the topic “No digital certificate (QR code) found”, indicating the numbers of the compulsory medical insurance policy and passport, as well as the name of the medical organization.

When treating in a private clinic, departmental clinic or in another region, the code can be viewed on the public services portal, or contact portal support service.

What is a QR code for in Moscow?

Certificate is necessary to get to a theater or museum, go to a concert or any event where more than 500 people will gather. Also, public organizations can make their own decision on access only if they have a QR code.

What should I do if at the entrance when checking is displayed: “Invalid QR code”?

In this case, you need to generate the certificate again in any convenient way. The image of the QR code must be clear, readable and free of glare.

Can I get a QR code from the COVID-19 Rapid Test?

No, the QR code is issued to those who received a negative PCR test result (now valid for 48 hours), have had COVID-19 or have been vaccinated. Do vaccination against coronavirus infection can be in one of the vaccination centers based on polyclinics (by appointment), as well as in popular public places at the points of work of mobile teams.

Will social cards work for those who got sick more than six months ago?

Yes, the social cards of those who have had COVID-19 in the last 12 months, but already more than six months ago, will be automatically unlocked. This will happen after receiving data from the state information systems UMIAS or EGISZ – within five days for Moscow transport, eight – for the Moscow region. Thus, social cards will be unblocked for all residents who have had a coronavirus infection over the past year.

If the social card’s transport application is still blocked, you can send a request to To fill out the form, you will need a standard or verified account on the portal.

The form allows you to check if there is data on the transferred illness (or vaccination) in information systems, and to attach supporting documents. If the information is confirmed in city and federal information systems, the transport application will be unlocked.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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