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Dmitry Grigorenko spoke at the strategic session “Project activities: even simpler, faster, more efficient”

March 19, 2024

Dmitry Grigorenko spoke at the strategic session “Project activities: even simpler, faster, more efficient”

March 19, 2024

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Dmitry Grigorenko spoke at the strategic session “Project activities: even simpler, faster, more efficient”

The government is improving the system for managing national projects in connection with the scale of the tasks set by the President in the Address to the Federal Assembly until 2030. This was announced by Deputy Prime Minister – Chief of the Government Staff Dmitry Grigorenko within the framework of the strategic session “Project activities: even simpler, faster, more efficient.”

He noted that one of the key tasks is to improve the quality of work with citizens’ requests. Sociological surveys of the population are used as feedback channels; requests also come through Internet resources.

In 2023, another channel was launched to collect feedback. These are special QR codes that are located on socially significant objects created as part of national projects. With their help, a person can leave feedback on the progress of construction or evaluate the quality of the facility and report a possible problem. For example, if construction work causes discomfort to citizens or a created and already launched facility does not meet the stated standards.

On average, it takes one week to resolve a problem identified through a negative review. In the future, it is planned to reduce this period, and the process of receiving feedback itself will be fully automated. So that the system independently identifies a number of issues that require attention and automatically notifies the responsible persons about them.

To date, more than 5 thousand QR codes have been posted. Through them, over 14 thousand reviews were received from citizens about the construction and operation of socially significant facilities.

Dmitry Grigorenko also recalled that the current management system allows for a timely response to the risks of delays in activities within the framework of national projects. To increase the speed of response to such risks, communication between project offices at all levels, including regional ones, was completely transferred to digital format.

Systematic work with risks within the framework of national projects started in 2021. At that time, the average response time to a problem was at least 30 days.

It now takes 7 days to eliminate the risk of plan failure when executing a project. As part of the strategic session, project offices were given the task of reducing this period by half.

“Our goal in project activities is to reduce the reaction time to risks, to solve problems – to everything. Through feedback, we see that the demands of citizens and businesses are increasing. Digitalization leads us to the fact that the barriers between the state and the citizen are gradually erased in terms of the speed and quality of response to requests,” emphasized Dmitry Grigorenko.

He also said that all activities and indicators of new national projects are developed in accordance with the requirements of the digital management system. They will have control events, a unified calculation method and a specific unit of measurement.

The Deputy Prime Minister said that in connection with the increasing ambition of national projects and expanding their number, it is planned to introduce a so-called checklist. This is a single standard to which all procedures performed during the implementation of activities and achievement of project indicators will comply.

Note; This information is raw content directly from the source of the information. This is exactly what the source states and does not reflect the position of MIL-OSI or its clients.

Please note; This information is raw content directly from the information source. It is accurate to what the source is stating and does not reflect the position of MIL-OSI or its clients.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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